Customer Care for Element Vape
As a leading e-liquid business that delivers legal USA nicotine products to consumers, cannot stress enough how vital it is to deal with your Element Vape package properly. The security of consumers’ safety is very important, and we do everything we can to make podsmall.com sure your orders are processed quickly and securely. However, some of the issues we experience with returning customer goods, often stem from our lack of knowledge or patience. For these reasons, we have created a simple guide to help you deal with your return packages.
If you have got received an error coming from your local shipping service and would like to cancel your order, 1st check your e mail and/or spam filter this means you clicked on the correct delivery address and/or LINK. Once this has been done, if you are nevertheless interested in continuing, just answer the e mail with the details of your request and you may greatly appreciate any kind of assistance you might offer. For specialized issues, you may need to get in touch with customer support via their particular contact number: (Toll Free). Alternatively, if a person have any some other questions, you may send us an email and all of us will do our utmost in order to assist you.
Your package deal will arrive at your own door within 7 to ten operating days. Take note of which shipping times may vary from one courier company to another. It is therefore, constantly preferable to purchase with a trustworthy company. To aid ensure your bundle arrives safely, we all always advise that you sign your own parcel’s “Thanks For Sending” section when it arrives. Your regional delivery services usually are required to clearly display this personal confirmation on all sent items, including Element Vape goods.
Once your parcel has arrived at your doorway, you need to collect this as soon because possible. This will be normally done by completing a self-addressed, stamped envelope together with your return address and tracking quantity. Upon arrival, keep your unit is completely charged and prepared to start using it immediately. Usually do not wait around for your Element Vape product to be able to warm up; this can not be stressed enough, especially in the case of rechargeable batteries.
As outlined inside the above paragraph, when shipping to UK residents, shipping and delivery will be facilitated simply by one of our countrywide network of courier companies, such because DPD, FED EX or UPS – but please allow for additional fees to be used into consideration when placing your order. Customers located within the Republic of Ireland are not allowed to buy online. Within most cases, customers located within the particular Republic of Ireland in europe will be struggling to purchase the product with the use of credit cards or debit cards. All of us are currently going through some issues with credit card scams in Europe as well as in certain situations, payments made applying these methods might be declined or even reversed. In add-on, all deliveries in order to EU customers might be controlled by fees and import tasks.
Whenever shipping internationally, you should note that customs procedures are incredibly time-consuming and usually require the assistance of a great independent customs broker. In the circumstance of an brought in product, delivery periods will be dependent on your courier’s international delivery service and transit times may greatly surpass our internal shipping estimates. Should you be uncertain of expected transit times, please make contact with us immediately. International orders will generally arrive within 3 to 5 business days right after payment has already been received.
For all questions relating to this matter, please note that all questions should be focused towards our business headquarters. Should you need to create changes or inquire regarding our services in general, you can do so from anytime during enterprise hours, Monday via Friday, except Weekend, Wednesday, and Thursday night. Should you have any other queries, you can either contact our consumer service team or one of our sales representatives in the main office. In the event you prefer to place your order online, you are pleasant to visit our website and follow the particular simple instructions offered. All billing plus ordering information may be provided at the click of a button.
As usually, we strongly advise that all requests be paid for in full before shipping or delivery associated with products. Any adjustments to shipping or delivery policies will be clearly indicated after receipt of payment. In the event of a problem in any item, please contact us all right away for any return or substitute. As long because your satisfaction will be our most important, we all will work together with one to make sure that you possess the absolute best electric products available.